Frequently Asked Questions
What is the Affordable Connectivity Program?

Congress recently created the Affordable Connectivity Program, a long-term, $14 billion programs, which will replace the Emergency Broadband Benefit Program. This investment in broadband affordability will help ensure we can afford the internet connections we need for work, school, health care, and more for a long time.

Limited-time offer

One household is eligible for only one monthly service discount and one device discount under the Affordable Connectivity Program.

Who Is Eligible for the Affordable Connectivity Program?
The household income is equal to or below 200% of the federal poverty guidelines.
The household participates in specific assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline.
The household participates in Tribal-specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations.
The household is authorized to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including via the USDA Community Eligibility Provision during the 2019-2020, 2020-2021, or 2021-2022 school years.
A member of the household was awarded a Federal Pell Grant during the current award year.
The household fulfills the eligibility requirements for a participating provider's current low-income program.
What else do I need to know?

To get complete information regarding GO MD USA Wireless's services that are supported by ACP, please refer to our ACP Terms and Conditions. These terms are available by clicking on the given link. Please note that your service plan may have additional terms and conditions that are specific to it, which will be conveyed to you at the time of enrollment. For any further details regarding the ACP, you may contact us at 611 or (833) 706-3872 .

What is the estimated time for approval?

Typically, an application is approved within 20-30 minutes. However, some applications may take 3-4 days or even more to be approved as proof documentation needs to be reconfirmed. You can track the status of your application by logging into your account. After receiving approval, you will receive an email confirmation that includes a tracking number for your order.

What happens to customers enrolled in the Emergency Broadband Benefit Program?

Once the transition period is over, your benefits will be seamlessly transferred to the new Affordable Connectivity Program (ACP) without any additional steps required from you.

*LEGAL NOTES

GO MD USA LLC's Affordable Connectivity Program (ACP) is a government benefit program that offers supported services. Enrollment in ACP is only available to eligible consumers and is limited to one per household, and it is non-transferable. Proof of income or participation in a qualified program may be required to enroll. Although the program offers unlimited service, GO MD USA LLC reserves the right to terminate or modify your service if it is used in a manner that interferes with other customers' service or disproportionally uses GO MD USA LLC's network resources. GO MD USA LLC may also limit, alter, or discontinue your service if you generate unusually high call volumes, have lengthy average call times, incur abnormally high costs, or use an abnormally high amount of data compared to other customers.

Your service plan terms and conditions may limit the amount of high-speed data included in your plan and the actual speeds you achieve while using broadband services. The actual performance of your wireless data service may vary based on several factors such as reception, technology, and network traffic, and GO MD USA LLC does not guarantee the speeds of the data services provided.

Eligible households can receive one monthly service discount under the ACP. If you are already enrolled in the Emergency Broadband Benefit Program, your benefits will automatically transfer to the ACP after the transition period. When the ACP program ends or GO MD USA LLC's promotional FREE ACP service offer ends, you will be notified, and you can keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. For further information about ACP eligibility and the program, visit https://www.gomdusa.com/how-to-qualify or contact us at (833) 706-3872 . Other terms and conditions may apply.